1990... Once upon a time
After more than 15 years working in information technology, Jim Vagonis decided he needed to find a new challenge; one that would reward him both financially and personally. While discussing his future with friends, he struck upon the idea of creating a different kind of home maintenance company to help his customers manage their homes. With that goal in mind he left the technology world behind and turned his professional sights to his lifelong interest in home improvement.
2002... Eureka!
By the end of 2002, Jim had created Hassle Free Home Services, Inc. to give customers a single point of contact for all of their home care needs. The basic concept seemed simple: the company would sign customers to annual contracts and provide monthly maintenance and repair services. However, creating a true "one call takes care of it all" company required extensive preparation and planning. Jim started by building relationships with qualified vendors who could handle such major items as roof replacements, driveway repairs and plumbing and electrical work. At the same time, he continued to refine the Hassle Free business model to support his goal of creating lifelong relationships between the company and its customers.
2003... The launch
Jim began introducing Hassle Free Home Services to the community in early January 2003 and within days had secured his first customer. In late April, Jim joined forces with long-standing friend Mickey Taff, a construction industry veteran, to start a home improvement company to complement the services business. Recognizing that a partnership would bring a more complete offering to their customers, Mickey and Jim launched Hassle Free Home
Improvements, Inc. in late April 2003 to
handle renovations and improvements.
Today... Because it's your home
Today the Hassle Free Home companies take care of a growing list of homes. True to the company founder's original concept, the crews have a "whatever it takes" mentality in dealing with customers' homes and customer service stands as the top priority. No job is too small - whether it's changing 30 light bulbs in a single visit or dealing with furnace filters that have not been changed in years - or too large, including full-scale basement, kitchen and bath renovations. No matter what is needed, Hassle Free Home keeps customers happy and their homes operating efficiently.
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